- How does online and telephone counselling work?
Online or phone counselling allows you be somewhere you feel comfortable, saves the hassle of commuting and allows for more flexibility when scheduling your sessions.
I provide online counselling using Zoom, a secure video conferencing platform. You can access these sessions from anywhere in the UK as long as you won’t be overheard and have a strong Internet connection. Zoom is simple to set up and I will send instructions along with your meeting link. I start the Zoom meeting a few minutes before the session time, ready for you to join and if you have any problems, just let me know.
If we are working by phone, I will call you at our agreed session time.
- How much do do you charge?
I offer a free 15 minute introductory call via Zoom or phone where you can find out if the way I work is right for you and ask any questions. If you decide that you would like to work with me, I will then email you my Counselling Welcome Pack to read and sign. You can then book a full therapy session with me.
Therapy sessions are £50 each and are for 50 minutes, usually weekly. I accept payment by bank transfer in advance of each session.
- What is your cancellation policy?
If you need to cancel a session, please give me a minimum of 24 hours notice . If you cancel with less notice I will try to offer another session in the same week, but if that is not possible then the full fee will be payable.
- How do I make an appointment?
You can contact me to arrange an introductory call or session here. I aim to reply to all enquiries by email within 48 hours. Please check your junk/spam folder if you haven’t heard from me by then.
- What are your working hours?
I offer sessions Mon 2pm-5pm (last session start time) , Tues 10am-6pm, Weds 10am-6pm and Thurs 10am-4pm. Please get in touch to find out which sessions are currently available.
- Is counselling confidential?
What we talk about in your counselling sessions is confidential, apart from a few exceptions which I will discuss in our first meeting.
- How many sessions will I need?
Everyone’s situation is different – I would suggest starting with 6 sessions then we’ll review how you’re feeling.
If you have any other questions or are ready to take the next step, contact me now.